From one martial artist to another your enquiries are safe with us.

Osu Growth is a personal enquiry and member support service — real people, real conversations, built exclusively for independent martial arts schools, clubs and gyms.

Rated 5 / 5

Rated 5 / 5

Trusted by independent martial arts schools across the UK

About Osu Growth

If you run your own martial arts classes, school, club or gym and coach your own members, we're built for you.

Osu Growth was founded after seeing an area that could use some extra support across independent martial arts schools. Incredible coaches running brilliant businesses, but not always being able to manage all new enquiries day to day — not through any lack of passion, but simply because there aren't enough hours in the day. The answer wasn't Ai or call centres. It was real people, offering a personal, knowledgeable human service that treats every enquiry the way a fellow martial artist would — with respect, care and genuine commitment.

24+

Years practising Martial Arts

100%

Dedicated to the MA Community

25+ Years Business & Management Experience

24+

Years practising Martial Arts

100%

Dedicated to the MA Community

25+ Years Business & Management Experience

24+

Years practising Martial Arts

100%

Dedicated to the MA Community

25+ Years Business & Management Experience

Martial Arts Schools that trust us

Osu Growth

Whether you teach a few classes a week or run multiple locations, Osu Growth adapts entirely around you.

Running a martial arts school or gym is a busy life. The coaching, the culture, the community — that's your world and you're brilliant at it. Osu Growth exists to support the growth side of that world — handling inbound enquiries with warmth and professionalism, converting interest into trial bookings, and supporting new members through those all important early stages of their journey. We bring genuine martial arts knowledge together with decades of business and client management experience, all focused entirely on helping your community grow.

Enquiry Support

Enquiry Support

Trial to Member Support

Trial to Member Support

New Member Relationship Nurturing

New Member Relationship Nurturing

Bespoke Services

Bespoke Services

Testimonials

The clients we work with, in their own words

The best way to understand what Osu Growth delivers is to hear directly from our clients we work with every day.

⭐⭐⭐⭐⭐ I’ve always chased my own leads for my martial arts schools. The problem was, I’d usually only contact them once and then move on. Sometimes I couldn’t even call a hot lead straight away because I was busy teaching classes. So I started working with Mary. At first, I wasn’t sure if it would be worth it. Now our bookings have doubled. Mary follows up with leads every day, and new enquiries are often contacted within minutes. The difference has been incredible. I was so impressed with the results at one school that Mary is now responsible for all lead follow-up and intro bookings across four of my schools. Looking back, I’m just annoyed that I didn’t do this years ago. Sometimes the biggest growth comes from letting go of the jobs that someone else can do better.

Chris Pritchard

Founder of PMA (Pritchard's Martial Arts)

⭐⭐⭐⭐⭐ We run Cassar Academy of Choi Kwang Do — one of the UK's largest full-time martial arts schools — and like most busy school owners, lead management was always one of those things that either got done late or not quite to the standard we wanted. We were recommended to Mary by another top school owner in the UK, and within the first week it was clear we'd made the right call. She took over our entire front-end lead process — handling enquiries from our website, Google Ads, and telephone, booking intro appointments, following up on any leads that hadn't responded, and even reaching out to new students before their trial class to make them feel welcome and looked after. That's exactly what she's doing for us right now, and the difference it's made in just a month has been huge. What really sets Mary apart, though, is that she's a lifelong martial artist herself. We've used answering services before, and there's always that gap — someone reading from a script who doesn't really get what we do or why it matters. Mary just gets it. She speaks to prospective students with genuine understanding of the journey they're about to start, and that comes across. It's not something you can fake. She's professional, warm, reliable, and has taken an enormous weight off our team. We'd recommend her without hesitation to any serious school owner looking for someone who truly understands this world.

Deputy Grand Master Vince Cassar

Cassar Academy of Choi Kwang Do

⭐⭐⭐⭐⭐ Mary has been an absolute game changer for our martial arts school. She took over managing all of our inbound leads, following up with enquiries, and keeping our appointments organised, which has taken a huge amount of pressure off me as an instructor. We've already seen a noticeable difference in our growth, and it's allowed me to focus on what I do best—teaching and being on the mats with our students. I couldn't recommend Mary highly enough!

Mathew Jones

PMA Martial Arts Holyhead

⭐⭐⭐⭐⭐ Mary has been an absolute game changer for our martial arts school. She took over managing all of our enquiries, following up with leads, and keeping our appointments organised, which has taken a huge amount of pressure off me as an instructor. We've already seen a noticeable difference in our growth, and it's allowed me to focus on what I do best—teaching and being on the mats with our students. I couldn't recommend Mary highly enough!

Mathew Jones

PMA Martial Arts Holyhead

⭐⭐⭐⭐⭐ Working with Mary at Osu Growth has been one of the best decisions we've made for our martial arts school. Mary takes care of our lead management from start to finish—following up with enquiries, booking intro sessions, and providing prospective members with pricing and timetable information. She's professional, friendly, and incredibly organised, which means every lead receives a great first impression of our school. Since working with Mary, we've seen an increase in intro bookings from our leads, and it's taken a huge amount of pressure off us so we can focus on coaching and running the club. The admin has been streamlined, and clients have a great first impression of our school before they even walk in the door! Mary is proactive, reliable, and genuinely cares about helping martial arts schools grow. We wouldn't hesitate to recommend Osu Growth to any club owner looking to improve their enquiries, conversions, and overall member experience.

Lauren Halyburton

PMA Martial Arts Porthmadog

Mary Roberton

Founder, Osu Growth

A Note from Our Founder

I've been training for many years across kickboxing, Muay Thai, K1 and boxing — and I still box multiple times a week. Martial arts has given me so much more than fitness. It has built my confidence, my discipline, my mental resilience and some of the most meaningful relationships of my life, it really is my happy place and sanctuary. I have seen it do the same for people of every age, every background and every ability — and that is why I care so deeply about the schools that provide it.

When someone enquires about joining a martial arts club, they are often taking a brave first step. Maybe they want to get fit, manage stress, build confidence or simply try something new. That moment should come with a warm, genuine, and enthusiastic response from someone who truly understands what martial arts can offer them. That is exactly what we do at Osu Growth.

Alongside my passion for martial arts, I bring over two decades of business and client management experience to every business I work with. I built Osu Growth because I believe independent martial arts school owners deserve real, personal support from someone in the community that genuinely cares about every single person who walks through their door.

Mary Roberton

Founder, Osu Growth

A Note from Our Founder

I've been training for many years across kickboxing, Muay Thai, K1 and boxing — and I still box multiple times a week. Martial arts has given me so much more than fitness. It has built my confidence, my discipline, my mental resilience and some of the most meaningful relationships of my life, it really is my happy place and sanctuary. I have seen it do the same for people of every age, every background and every ability — and that is why I care so deeply about the schools that provide it.

When someone enquires about joining a martial arts club, they are often taking a brave first step. Maybe they want to get fit, manage stress, build confidence or simply try something new. That moment should come with a warm, genuine, and enthusiastic response from someone who truly understands what martial arts can offer them. That is exactly what we do at Osu Growth.

Alongside my passion for martial arts, I bring over two decades of business and client management experience to every business I work with. I built Osu Growth because I believe independent martial arts school owners deserve real, personal support from someone in the community that genuinely cares about every single person who walks through their door.

Services

A complete enquiry-to-member service

Every school is different. Every enquiry is different. That's why Osu Growth is built entirely around you — your systems, your software, your style, your members and the way your business operates. We come to you, we listen, and we shape everything we do around what works best for you.

Lead & Enquiry Management

When a new enquiry lands — however it reaches you — we respond promptly, professionally and warmly. No enquiry left waiting, no opportunity missed. We manage your inbound enquiries as if they were our own, building instant rapport and keeping every conversation moving forward. We take the time to understand each person's reasons for getting in touch, what they are looking for and what would make them take that next step — making sure every interaction reflects the care and professionalism your school provides.

All Disciplines

Independent Schools

UK Wide

Lead & Enquiry Management

When a new enquiry lands — however it reaches you — we respond promptly, professionally and warmly. No enquiry left waiting, no opportunity missed. We manage your inbound enquiries as if they were our own, building instant rapport and keeping every conversation moving forward. We take the time to understand each person's reasons for getting in touch, what they are looking for and what would make them take that next step — making sure every interaction reflects the care and professionalism your school provides.

All Disciplines

Independent Schools

UK Wide

Trial Booking & Attendance Tracking

Getting a lead to say yes to a free trial is just the beginning. We can help with the booking alongside your software, send personal messages on the day of their trial, so everything is in place well before they arrive. We also track attendance and follow up with no shows, so you always have a clear picture of who is coming through your door and when. That first session is a significant moment for any new member — and our structured approach makes sure the journey from first conversation to first class is as smooth and welcoming as possible.

Free Trial Management

Booking Follow-Up

Attendance Tracking

Trial Booking & Attendance Tracking

Getting a lead to say yes to a free trial is just the beginning. We can help with the booking alongside your software, send personal messages on the day of their trial, so everything is in place well before they arrive. We also track attendance and follow up with no shows, so you always have a clear picture of who is coming through your door and when. That first session is a significant moment for any new member — and our structured approach makes sure the journey from first conversation to first class is as smooth and welcoming as possible.

Free Trial Management

Booking Follow-Up

Attendance Tracking

Member Check-In Programme

Once a new member signs up, the relationship has only just begun. Our Member Check-In Programme delivers personal, structured check-ins at key milestones throughout a new member's early journey — asking how they're settling in, gathering feedback and keeping that connection warm. The first six to eight weeks are where we focus our energy, as this is when regular, genuine contact makes the greatest difference to how valued a new member feels. It builds loyalty from day one and adds another layer of genuine care to the great experience your school already provides.

Member Retention

Relationship Building

New Member Care

Member Check-In Programme

Once a new member signs up, the relationship has only just begun. Our Member Check-In Programme delivers personal, structured check-ins at key milestones throughout a new member's early journey — asking how they're settling in, gathering feedback and keeping that connection warm. The first six to eight weeks are where we focus our energy, as this is when regular, genuine contact makes the greatest difference to how valued a new member feels. It builds loyalty from day one and adds another layer of genuine care to the great experience your school already provides.

Member Retention

Relationship Building

New Member Care

0+ Years

0+ Years

Business & Client Management Experience

Built on a genuine passion for people, relationships and results — our experience spans two decades of hands-on business management, client services and exceptional customer care across multiple industries.

0+ Years

0+ Years

Business & Client Management Experience

Built on a genuine passion for people, relationships and results — our experience spans two decades of hands-on business management, client services and exceptional customer care across multiple industries.

0+ Years

0+ Years

Active Martial Arts Experience

Our founder brings 24 years of active training across multiple disciplines and every member of the Osu Growth team is a practising martial artist. We don't just understand your world. We live it.

0+ Years

0+ Years

Active Martial Arts Experience

Our founder brings 24 years of active training across multiple disciplines and every member of the Osu Growth team is a practising martial artist. We don't just understand your world. We live it.

0 Goal

0 Goal

More Members Through Your Door

Everything we do is focused on one thing — helping independent martial arts schools across the UK convert good inbound enquires into loyal, long-term members who stay, train and thrive.

0 Goal

0 Goal

More Members Through Your Door

Everything we do is focused on one thing — helping independent martial arts schools across the UK convert good inbound enquires into loyal, long-term members who stay, train and thrive.

0 Goal

0 Goal

More Members Through Your Door

Everything we do is focused on one thing — helping independent martial arts schools across the UK convert good inbound enquires into loyal, long-term members who stay, train and thrive.

0 Boundaries

0 Boundaries

Supporting Schools Anywhere in the UK

An independent business that understands independent businesses — fully remote and available to any martial arts school across the country. No fixed location, no limitations. Wherever you are, we're there.

0 Boundaries

0 Boundaries

Supporting Schools Anywhere in the UK

An independent business that understands independent businesses — fully remote and available to any martial arts school across the country. No fixed location, no limitations. Wherever you are, we're there.

How it Works

Every great outcome starts with the right technique.

Getting started with Osu Growth is straightforward. We take the time to understand your school properly before we contact an enquiry — because the right approach only comes from really knowing your business.

01

Free Consultation

We start with a conversation — relaxed, open and entirely focused on your business. You tell us how enquiries come in, what your current process looks like and where you feel things could work better. We listen carefully, ask the right questions and build a clear picture of your schools needs and how Osu Growth can best support you. From there, we put together an approach that works for your business from day one.

01

Free Consultation

We start with a conversation — relaxed, open and entirely focused on your business. You tell us how enquiries come in, what your current process looks like and where you feel things could work better. We listen carefully, ask the right questions and build a clear picture of your schools needs and how Osu Growth can best support you. From there, we put together an approach that works for your business from day one.

01

Free Consultation

We start with a conversation — relaxed, open and entirely focused on your business. You tell us how enquiries come in, what your current process looks like and where you feel things could work better. We listen carefully, ask the right questions and build a clear picture of your schools needs and how Osu Growth can best support you. From there, we put together an approach that works for your business from day one.

02

Bespoke Setup

No two schools are the same and we never pretend otherwise. Before we get started, we take the time to fully understand how your business operates — your systems, your communication style, your tone and your preferences. We then build our approach entirely around what works for you. Whether you use specific booking software, your own way of managing enquiries or something in between, we work with what you have and help develop it further.

02

Bespoke Setup

No two schools are the same and we never pretend otherwise. Before we get started, we take the time to fully understand how your business operates — your systems, your communication style, your tone and your preferences. We then build our approach entirely around what works for you. Whether you use specific booking software, your own way of managing enquiries or something in between, we work with what you have and help develop it further.

02

Bespoke Setup

No two schools are the same and we never pretend otherwise. Before we get started, we take the time to fully understand how your business operates — your systems, your communication style, your tone and your preferences. We then build our approach entirely around what works for you. Whether you use specific booking software, your own way of managing enquiries or something in between, we work with what you have and help develop it further.

03

We Take It From Here

Once set up, we integrate seamlessly alongside your existing operation — handling inbound enquiries with the knowledge, warmth and genuine care of a team that truly understands the martial arts world. We follow up at the right times, in the right way, keeping every conversation moving forward and every good enquiry warm. You'll always know exactly what's happening through clear, regular updates and complete transparency.

03

We Take It From Here

Once set up, we integrate seamlessly alongside your existing operation — handling inbound enquiries with the knowledge, warmth and genuine care of a team that truly understands the martial arts world. We follow up at the right times, in the right way, keeping every conversation moving forward and every good enquiry warm. You'll always know exactly what's happening through clear, regular updates and complete transparency.

03

We Take It From Here

Once set up, we integrate seamlessly alongside your existing operation — handling inbound enquiries with the knowledge, warmth and genuine care of a team that truly understands the martial arts world. We follow up at the right times, in the right way, keeping every conversation moving forward and every good enquiry warm. You'll always know exactly what's happening through clear, regular updates and complete transparency.

04

Ongoing & Flexible

There are no long-term contracts and no lock-in periods, you may only need us for one hour a week. Our model is built around your schools needs — as your enquiry volume grows or your requirements change, we grow and adapt right alongside you. We believe in earning your confidence through results, not binding you to a commitment. A straightforward, transparent partnership focused entirely on helping your business thrive.

04

Ongoing & Flexible

There are no long-term contracts and no lock-in periods, you may only need us for one hour a week. Our model is built around your schools needs — as your enquiry volume grows or your requirements change, we grow and adapt right alongside you. We believe in earning your confidence through results, not binding you to a commitment. A straightforward, transparent partnership focused entirely on helping your business thrive.

04

Ongoing & Flexible

There are no long-term contracts and no lock-in periods, you may only need us for one hour a week. Our model is built around your schools needs — as your enquiry volume grows or your requirements change, we grow and adapt right alongside you. We believe in earning your confidence through results, not binding you to a commitment. A straightforward, transparent partnership focused entirely on helping your business thrive.

Why Osu Growth

Passionate about martial arts. Dedicated to your growth.

Osu Growth was created by someone who has spent as many years in business as on the mat — and that combination is at the heart of everything we do. We understand the culture, the language and the community of martial arts from the inside. We also understand what it takes to deliver exceptional client service, build lasting relationships and turn genuine care into real outcomes for the schools we work with. It is a service rooted in two passions — business and martial arts — brought together with one purpose: helping your business grow and more people join the MA community.

Other Approaches

Automated handling, no personal connection

Staff without dedicated martial arts knowledge or passion

Fixed contracts with set minimum hour commitments included

Enquiries processed without individual care or real context

A generalist approach across many varied different sectors

Other Approaches

Automated handling, no personal connection

Staff without dedicated martial arts knowledge or passion

Fixed contracts with set minimum hour commitments included

Enquiries processed without individual care or real context

A generalist approach across many varied different sectors

Osu Growth

Real, warm, personal service on every single call

A dedicated team of active practising martial artists

Flexible arrangements built entirely around your needs

Shaped completely around your schools individual requirements

Every enquiry handled with genuine care and respect

Osu Growth

Real, warm, personal service on every single call

A dedicated team of active practising martial artists

Flexible arrangements built entirely around your needs

Shaped completely around your schools individual requirements

Every enquiry handled with genuine care and respect

FAQ

A few things worth knowing about us

If you run your own martial arts classes, school or club and coach your own members, we're built for you

What types of schools do you work with?

We work exclusively with independent martial arts schools across the UK — from boxing clubs and Muay Thai gyms to karate dojos, BJJ academies and mixed martial arts schools. If you run your own business and coach your own members, we're built for you.

Do I need to change my existing systems?

How flexible is the service?

Is there a referral incentive?

How do I get started?

What types of schools do you work with?

We work exclusively with independent martial arts schools across the UK — from boxing clubs and Muay Thai gyms to karate dojos, BJJ academies and mixed martial arts schools. If you run your own business and coach your own members, we're built for you.

Do I need to change my existing systems?

How flexible is the service?

Is there a referral incentive?

How do I get started?

Contact us

Let's Talk

Every school, club and gym is different and every conversation starts in the same place — with us listening. Tell us about your business and what support would make the biggest difference, and we'll work out together how Osu Growth can help.